Our International Pet Transport Partners
Getting your pet safely onto a flight is only half the journey. That’s why Petflyers works with a trusted network of international pet transport partners around the world – so your pet is met, cared for, and delivered safely the moment they land, no matter the destination.
Moving a pet across international borders is not as simple as booking a flight. Each country has its own biosecurity rules, quarantine requirements, and import permits, and getting any one of these wrong can delay your pet’s arrival or, in the worst cases, put them at risk. That’s why having someone we trust on the ground at the other end matters just as much as getting your pet safely into the air.
Our partners handle the details on the ground: airport pickup, customs clearance, quarantine coordination, and final delivery to your pet’s new home. Below is our current partner network by region.
Why International Pet Transport Partners Matter
Every country Petflyers sends pets to has its own import process, and rules can change with little notice. Rather than trying to manage every destination country’s customs office, airline handling agent, and quarantine facility from Australia, we partner with local pet relocation specialists who work with these systems every day. They know which forms are required, which offices to call, and how to keep a stressed animal calm during the final leg of a long journey.
This local knowledge also means fewer delays. A pet transport partner based in Bangkok or Ho Chi Minh City can walk an import permit through in person, follow up directly with customs, and be at the airport the moment your pet’s flight lands – something that’s simply not possible to coordinate reliably from the other side of the world. Many of our partners work to the same standards set out by IPATA, the International Pet and Animal Transportation Association, of which Petflyers is a long-standing member.
Our Global Ground-Partner Network by Region
East Asia
Pet In Air – China
Petslink – China
Our China-based partners coordinate pet transport into major Chinese cities, managing the import paperwork and customs process so your pet’s arrival goes smoothly. China’s import requirements are among the strictest in the region, so having partners who handle this process daily makes a real difference to how quickly your pet clears customs.
Southeast Asia
Evo Moves – Vietnam
Pettranspro – Philippines
Dynamic Cargo – Thailand
Mama Dog – Malaysia
Groovy Pet Transport – Indonesia
Across Vietnam, the Philippines, Thailand, Malaysia, and Indonesia, our regional partners provide on-the-ground pet transport support, helping pets settle into their new homes across Southeast Asia. Whether your pet is arriving for a family relocation or a defence posting, our Southeast Asian partners coordinate airport collection and, where needed, local ground transport to the final address.
Middle East
Carry My Pet – UAE
In the UAE, our partner manages pet arrivals and local transport, a key stop for pet owners relocating to or through the Middle East. The UAE is also a common transit point for pets travelling on to Europe, so having a reliable partner there helps keep longer international journeys on schedule.
Europe
Petsbyplane – UK
Our UK partner supports pet owners relocating pets into the United Kingdom, handling arrival logistics and delivery. The UK’s import rules are well documented but strictly enforced, so having a local partner confirm paperwork before your pet departs Australia helps avoid last-minute surprises on arrival.
Middle East
Carry My Pet – UAE
In the UAE, our partner manages pet arrivals and local transport, a key stop for pet owners relocating to or through the Middle East. The UAE is also a common transit point for pets travelling on to Europe, so having a reliable partner there helps keep longer international journeys on schedule.
Europe
Petsbyplane – UK
Our UK partner supports pet owners relocating pets into the United Kingdom, handling arrival logistics and delivery. The UK’s import rules are well documented but strictly enforced, so having a local partner confirm paperwork before your pet departs Australia helps avoid last-minute surprises on arrival.
Our Airline Partners
On the departure side, we work with IATA-compliant airlines experienced in live animal transport, including Qantas, Emirates, and Etihad, adhering to strict International Air Transport Association (IATA) live animal regulations on every booking. This means your pet travels in an airline-approved crate, with trained ground staff, from the moment they leave Australian soil.
IPATA Membership
Petflyers is a long-standing member of IPATA, the International Pet and Animal Transportation Association – the leading professional body for pet relocation specialists worldwide. IPATA membership means we, and many of our regional partners, are held to a shared code of care, ethics, and professional standards followed by pet transport specialists across the globe.
